Terms of Service

StudyRoster is operated by Tabb Labs LLC, a North Carolina limited liability company ("we," "us," or "StudyRoster"). By checking the acceptance box at signup, creating an account, or using StudyRoster, you agree to these Terms of Service. If you do not agree, do not use the service.

StudyRoster is a software-as-a-service product for tutors and tutoring businesses. It provides scheduling, invoicing, session notes, payment recording, and parent communication tools such as shareable links and reminders.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. An account is for a single person. Do not share one login across multiple individuals; team plans support additional members with their own logins.

StudyRoster is a scheduling, invoicing, and recordkeeping tool. It does not provide legal, tax, accounting, or other professional advice, and no output of the service (including invoices, income and expense reports, and tax exports) constitutes such advice. Reports and exports are calculated from the data you enter. You are responsible for reviewing them and for your own business, tax, and legal obligations, in consultation with your own advisors where appropriate.

Reminders and notifications (email, push, or otherwise) are a convenience. We do not guarantee that any reminder will be delivered or delivered on time, and you remain responsible for your own schedule and commitments.

The business records you keep in StudyRoster (your students, sessions, invoices, notes, and related data) belong to you. You grant us the limited rights needed to host, process, back up, and display that data in order to operate the service.

You are responsible for the information you enter about other people, including students and parents, and you confirm that you have the right to enter it and to send them communications through the service. Our handling of personal data is described in our Privacy Policy.

Some features generate private links (for example, session note sharing, parent views, and invoice payment pages) that can be opened without a login by anyone who has the link. You control who receives these links and are responsible for sharing them only with the people they are intended for. You can revoke shareable links from within the service.

Paid plans are billed monthly in advance and renew automatically until canceled. New accounts start with a free trial; when the trial ends, a subscription is required to continue creating new records (your existing data remains readable and exportable). If a payment fails, your account enters a grace period during which you can update your payment method before access is restricted.

If you enable online invoice payments, those payments are processed by Stripe under Stripe's own terms, and the payment relationship is between you and your client. We are not a party to the tutoring services you provide or to the payments you receive for them, and you are responsible for your own pricing, refunds to your clients, and any disputes with them. If a card dispute on a payment made to you is resolved against you, we reserve the right to recover the disputed amount and associated fees from your connected payment account.

Refunds of subscription charges are available within 14 days of any charge, on a case-by-case basis. Contact [email protected] to request a refund.

You agree not to:

• Use the service for any illegal purpose
• Send unsolicited bulk email or spam
• Resell, sublicense, or redistribute the service
• Interfere with the service or attempt to access accounts or data that are not yours
• Scrape, crawl, or otherwise access the service through means other than the provided UI and API

You may cancel your subscription at any time from Settings, under Billing. We may suspend or terminate accounts that violate these terms. Where you have prepaid for unused service, we will issue a pro-rata refund.

The service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that the data it produces will always be accurate. Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to these terms or the service is limited to the amount you paid us for the service in the 12 months preceding the event giving rise to the claim.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, lost revenue, lost business opportunities, or loss of data, arising out of or relating to these terms or the service, even if we have been advised of the possibility of such damages. These limitations apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose.

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable attorneys' fees) arising from the tutoring or other services you provide to your clients, your relationships with students and parents, the data you enter into the service, or your violation of these terms or of applicable law.

We may update these terms from time to time. Each version is dated, and we record the version you accepted. If we make material changes, we will notify you by email and may ask you to accept the updated terms. Continued use of the service after the effective date of a change constitutes acceptance of the updated terms.

These terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws provisions. Any dispute arising under these terms will be resolved in the state or federal courts located in Wake County, North Carolina, and you consent to their jurisdiction.

For legal inquiries, email [email protected]. For support, email [email protected].